20 years of experience IN client relations, DESIGN,
operations, Leadership, TECHNOLOGY & MANUFACTURE.

 

 

I have always loved making things happen, and have been lucky enough to be involved in a huge range of projects where I’ve been able to do just that.

From growing accounts, designing shopping trolleys and delivering new production systems, to producing websites and TV titles, I have built and delivered for many clients and platforms.

No stranger to start-ups, I’ve lived through rapid growth and the pains that can come with success, I have also handled blue-chip organisations where understanding processes and corporate expectations are key.

 

NOW I'M LOOKING FOR A NEW CHALLENGE AND WOULD LOVE TO HEAR FROM YOU.

WHAT I'M looking for

SENIOR CLIENT FACING ROLE

Progressive company in the South West of England (Bristol, Bath, Swindon and around).

 

Having really enjoyed my time at Sugarway, getting things running smoothly and working on some amazing projects, I’m now keen to find a home in larger creative organisation.

 

I’m looking for somewhere that needs a team member who understands the creative process, can communicate with clients, and translate their needs for the design team. A company that wants someone with an eye for new opportunities, who can develop an account.

 

Somewhere that has ambitions and is keen to grow that little bit more.

 

If you think I could be the missing piece of your team, I'd love to talk about working together.

 

andrew@mrasmith.com

+44 [0] 7801 020 330

But why me?

  • Three years Experience as Managing Director of ENSAS, with annual sales of £9m+.
  • Handled expectations of key clients, banks and large workforce.
  • Developed relations with suppliers and customers in the U.K. Europe
    and United States.
  • Created and implemented Professional Development structures from shop floor to board room.
  • Created a management teams to grow sales and modernise operations.
  • Gross profit increased by 58%
  • Break-even point reduced by 39%
  • Gross Profit per direct man-hour increased 72%
  • Experienced the benefits of building healthy workplaces and relationships.

leadership

KEY Account HANDLING

  • Confident in client presentations, and believes in the effectiveness of highly produced and prepared bids.
  • Successfully pitched to clients in many countries including; Germany, France, USA and Sweden.
  • Managed highly complex and technical accounts, delivering annual projects supplying over 60,000 time critical items, to 500+ locations.
  • Grew £300k equipment supply contract for Asda into a £3.5m, managed operation.
  • Delivered pressure and budget sensitive, video and web projects for, The Beatles (Apple Corp.), Channel 4, BT Sport, BBC, Channel 5, Manchester Utd., Natural History Museum, HSBC, Mclaren F1, Olympic Broadcasting Service and Roche.
  • Secured £1.5m management contract to plan, buy and deliver carts on
    clients behalf.
  • During twelve years at ENSAS, managed accounts for major retailers including; Tesco, Waitrose, B&Q and Asda, each with sales of over £1m.

Technology

  • Have a love for science and technology, especially around vehicles, product design and material research.
  • Wrote my first app on a ZX Spectrum 48k (windowed address book)
  • Developed a multi-relational, GUI driven CRM/ERP database system to run operations for maintenance based SME’s. Eventually sold to a customer and moved in-house to develop.
  • Working knowledge of Wordpress, CSS/HTML
  • Knows most Adobe and Apple pro apps.

Creativity

  • Trained as a Graphic Designer.
  • Worked in most media including video, print, web, product and UX / application design.
  • Experienced how design can transform and enhance any company
    in any sector.
  • Designed and developed several specialist items of retail equipment and aluminium building structures.
  • Five years experience in video animation and  production.
  • I know my creative limits and love to let the real talents get on with it.

WHAT I'M DOING AT THE MOMENT  2007 -

working with rodney fitch 2009 -

ACCOUNT HANDLING, PRODUCTION & FINANCE

Sugarway Ltd. - Motion Graphics, Web & Apps.

 

Sugarway is a lightweight organisation that deliver heavyweight motion graphics, titles and corporate films for clients including; Mclaren F1, Disney Channel, Olympic Broadcasting Service, Cartoon Network, Tesco, Channel 4, Channel 5, BT Sport, BBC, HSBC, IMG, World Television, Playtech, Roche and Manchester Utd.

 

I've helped develop Sugarway's award winning model of lean overheads and tight project control, combining rigorous operations with the teams exceptional creativity and eye for quality, this has resulted in amazing work for demanding customers, delivered on tight deadlines and budgets.

 

Managing a roster of animators and designers located in the UK and USA, I've enabled Sugarway's creative minds to focus on delivering exceptional films, animations, games, apps and web projects.

PRODUCER / PROJECT MANAGER

Rodney Fitch (Ltd.) - Rodney Fitch associates Ltd.

 

Working directly with Prof. Rodney Fitch on commercial and educational projects. Supervising production and research on reports, presentations and pitches in written and audio-visual forms including;

 

  • Production and research for Prof. Fitch’s numerous industry lectures on retail design
  • Course material for his Retail Design Masters course at TU Delft, NL.
  • Creation of various commercial, retail and leisure bids and consultation documents for clients
    in the U.K., Middle East, Asia, South America and China.

PREVIOUS EXPERIENCE  1994-2007

MANAGING DIRECTOR, ACCOUNT MANAGEMENT, PRODUCT DESIGN, LEAN OPERATIONS,  PROFESSIONAL DEVELOPMENT, FINANCE

Ensas Ltd - Retail Equipment Supply, Management, Maintenance and Sales.

 

ENSAS are an S.M.E. specialising in the supply, recycling and maintenance of retail equipment for the major retail chains in UK and Europe, providing its customers with a consolidated, digitised system for the supply of services and equipment.

Developed strong relationships at all levels with key accounts (£1m T/O+) and establishing ENSAS as preferred supplier for retailers including Tesco, Asda, Morrisons, Waitrose, Pets at Home, Focus, Boots, Kwiksave, Pound Stretcher and B&Q.

 

Worked in various areas during a period of rapid growth and expansion (100k to £9m+ turnover)

 

  • IT systems developer
  • Key account manager
  • Product and Services development
  • Operations and Professional Development
  • Managing Director

 

At ENSAS I lead a team designing a range of innovative shopping trolleys for Asda, with the brief to reduce their whole life cost by 20% and initial purchase by 10%. We delivered 30% and 20% respectively. Created a ‘cradle to grave’ trolley operation for Asda, by developing a holistic, computerised, total fleet management programme. This integrated all forecasting, recycling, maintenance and buying and introduced recycling across all stores, taking end of life equipment into our custom built recycling plant, and allowing its reuse in Asda’s estate.

 

With this inclusive approach we delivered over £300k of savings to Asda on a like for like basis in the systems first year of operation.

 

Focussed operations team on delivering efficiency and quality improvements, including;

 

  • Gross profit increased by 58%
  • 15% lead time reduction, introduction of CANBAN stock system.
  • 60% reduction in non-conforming orders
  • Break-even point (BET) reduced by 39%
  • Gross Profit per direct man-hour increased 72%
  • Identified EU / Asian manufacturing partners.
  • Developed new products and categories for existing customers.
  • Established distributor network in Portugal, Sweden, Spain, France, Germany,

What I'm currently doing

SECONDARY DESIGN TECHNOLOGY TEACHER & CAREERS MENTOR

St Luke’s Special School, Dorcan Tech. College, Highworth Warneford,
St Johns Marlborough & Ridgeway School.

 

Whilst at Sugarway I have devoted at least 1 day a week to teaching at various high schools in Swindon and surrounding areas. There I have taught a range of subjects in Design and Technology, to 12-18 year old students, also provided career mentoring and advice in the creative and engineering fields.

 

Although there was no financial incentive, I kept at it for several years, and enjoyed the feeling of giving something back, in particular I found working with the students at St. Luke’s, with their behavioural difficulties and challenging backgrounds, rewarding and inspiring.

What I'm currently doing

TEACHING, FOR  LOVE NOT MONEY  2009-2013